As the core of an enterprise, employees not only play a key role in the daily production and operations of a business, but also create and share corporate culture, value and interests. As compared with other counterparts in the world, Hong Kong employees are more patient and considerate, and will only go on strike as a last resort. In fact, the productivity of an enterprise is closely related to employee satisfaction, and is mainly influenced by two factors, namely, human capital cost and production efficiency. Human capital cost refers to employee salary expenses, and is a necessary cost in the process of enterprise operation.

The production efficiency of an enterprise is closely related to employee productivity. The most common standard used worldwide to measure productivity is Return on Investment (ROI), which evaluates the efficiency of human resources utilization. As employees normally tend to seek profitability, employee satisfaction directly affects their enthusiasm at work and determines the overall quality of a company’s workforce.

Learn more from the full article (in Chinese only) written by Kenny Siu, Senior Advisor of AEC Group, published on Sing Pao on 13 September.